322 BBQ texts
SMS terms
- The program
- 322 BBQ (and Hill Donut Co. for its catering and orders) texts guests who give us their mobile number about what they asked for: order confirmations and pickup or delivery updates, catering replies, quotes, menus, invoices and payment links, receipts, event reminders, rewards sign-in codes, job application updates, and staff replies when you text us.
- Two-way
- You can text us back. Replies reach our catering desk or the restaurant, and a person answers in the same thread.
- Affiliated restaurants
- 322 BBQ texts through one registered messaging program shared with its affiliated restaurants under common ownership, Red Barn Burgers and Hill Donut Co. Each text names the restaurant it comes from, and each brand texts from its own number.
- How you join
- By entering your mobile number on our website (online checkout, catering request, invoice page, rewards, careers or contact form), or by asking our staff by phone or in person to text you, you agree to receive these texts. The consent wording is shown next to each phone field.
- Marketing texts
- Offers, specials and review requests are sent only if you separately opt in, for example with the unchecked “text me offers” box at checkout. Consent to marketing texts is not a condition of any purchase.
- Message frequency
- Message frequency varies with your orders, events and conversations with us.
- Cost
- Message and data rates may apply, according to your mobile plan.
- Opt out
- Reply STOP to any message to stop receiving texts from this number. We send one confirmation and nothing further. Reply START to opt back in.
- Help
- Reply HELP for help, call (302) 308-3162, or email catering@322bbq.com.
- Carriers
- Supported on major US carriers. Carriers are not liable for delayed or undelivered messages.
- Privacy
- We do not share or sell mobile numbers or SMS opt-in data with third parties for their marketing purposes. See our privacy policy.